We’re thinking about building reviews into Comus.
The idea is simple: if you buy a ticket to an event, you get a link a week later asking you to review it.
Like Etsy or eBay, where you review the seller rather than the product, our system would let people review the venue or event organiser based on their experience. This works because it would be pointless to review an event that has passed but knowing the organiser is reliable and good suggests future events will be good.
Alongside the public review, we also want a private feedback option, so organisers can learn from honest comments without everything needing to be a public negative review.
We’d make this available as an embeddable reviews widget for websites, similar to Google or Trustpilot.
For partners, this means building a bank of verified testimonials passively, using real customers, without paying for yet another subscription like Trustpilot.
For customers, it creates transparency.
That’s the goal. Not sure when though, as our dev timeline is looking pretty full!
